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Mike DeMarcoOctober 21, 2024

Topics: AI

GenAI for HR: Revolutionizing Talent Experiences from Recruitment to Retention

Artificial intelligence (AI) and automation have significantly impacted how organizations hire, develop, and retain their people. Now, Generative AI (GenAI) has taken the world by storm, quickly becoming one of the most transformative and disruptive forces in reimagining creativity, efficiency, and workforce planning.

GenAI is ushering in a new era of personalized experiences throughout the entire talent lifecycle, from recruitment to retirement. And its impact extends far beyond its origins in predicting language using Large Language Models (LLMs):

For Talent Acquisition: GenAI is reshaping how teams screen, schedule, and conduct candidate interviews.
For Talent Management: It's revolutionizing employee development, career pathing, learning and development, and succession planning.
For Day-to-Day Operations: GenAI is augmenting the daily tasks of every talent professional, streamlining processes and enhancing decision-making.

The potential of GenAI for HR is significant and seemingly limitless. According to Gartner, GenAI will provide up to 30% productivity gains by allowing HR professionals to offload repetitive day-to-day tasks. Additionally, 76% of HR leaders believe that if they begin to adopt AI, they will maintain a competitive advantage when searching for and developing top talent.

As GenAI continues to evolve, its impact will expand beyond content creation and productivity gains, fundamentally changing how HR professionals attract, engage, and nurture talent throughout their entire journey.

A Brief History of AI in HR

The journey of AI in human resources has seen its fair share of significant milestones that have transformed how organizations attract and manage talent. Automation tools like Applicant Tracking Systems (ATS) have been around for decades, which streamlined the recruitment process and laid the groundwork for future AI applications. The primary purpose of artificial intelligence for HR is to use technology to remove key productivity bottlenecks by automating critical, time-consuming tasks that talent professionals spend countless hours organizing — like sourcing talent pools, screening candidates, scheduling interviews, evaluating best-fit talent, and developing personalized career plans.

When software solutions that utilize AI are designed and developed with HR professionals in mind — like the Phenom Intelligent Talent Experience platform — the AI capabilities of the technology can be specifically configured to address specific business use cases.

AI can be leveraged to its potential when ample data and context relative to an organization’s specific needs and use cases are available. It is here where AI harnesses that data and context to transform productivity and impact throughout the talent lifecycle:

Sourcers can quickly search for and find ideal candidates
Candidates can receive personalized job and content recommendations
HR leaders can plan for the future workforce and develop succession plans with access to deeper insights
Employees can identify and work toward career paths that align with their long-term goals, and access development opportunities to get there

What Does GenAI for HR Look Like?

While traditional AI applications in HR focus on automation and data analysis, GenAI uses conversational prompts to automatically create content, provide actionable insights, and assist with complex, time-consuming tasks.

By engaging with conversational AI, these tasks are reimagined:

Intelligent Job Description Creation: By providing GenAI with specific details about a role, such as "Create a job description for a Senior Software Engineer position, focusing on cloud computing skills and experience with agile methodologies," it can generate tailored, comprehensive job descriptions that attract best-fit candidates.
Advanced Candidate Sourcing: Sourcers can leverage GenAI's natural language processing capabilities to generate pools of qualified candidates quickly. For example, asking GenAI to "Find top candidates for a Marketing Manager position in Philadelphia with at least five years of experience in digital marketing and a background in e-commerce" applies filters based on location, skills, and experience, significantly reducing the time to hire.
Personalized Candidate Engagement: GenAI creates personalized outreach messages that resonate with each candidate's unique background and interests. By requesting GenAI to conduct a task such as "Draft a personalized email to Diana Swanson, a potential candidate for our Data Scientist role, highlighting how her machine learning expertise aligns with our current projects," recruiters can improve engagement rates and enhance the candidate experience.
Streamlined Interview Processes: GenAI develops customized interview questions, provides real-time feedback, and offers comprehensive summaries, ensuring a consistent and objective evaluation process. Asking GenAI to "Generate a set of interview questions for a Product Manager position, focusing on their experience with user research and product roadmap development" saves time and enables data-driven hiring decisions.
Strengthened Workforce Planning: GenAI provides talent leaders and managers with insights into skills and skill gaps that exist across an organization, enabling them to make more informed decisions related to individual and team development, succession planning, internal mobility, and more.
Tailored Career Pathing & Employee Development: GenAI gives employees tailored recommendations and insights into potential career paths, as well as learning and development opportunities to assist their personal growth.

Over the last year, Phenom has incorporated GenAI into every aspect of our talent experience platform with X+, and customers are seeing significant results and efficiency gains.

GenAI's Impact on Talent Acquisition

It’s clear GenAI is transforming how organizations approach the recruitment process. As talent acquisition practitioners continue to infuse GenAI’s capabilities to reshape and redefine productivity, tools like X+ stand out at the forefront of this revolution, addressing critical pain points and delivering unparalleled benefits across the entire talent acquisition spectrum. By harnessing the power of conversational AI and natural language processing, X+ streamlines tasks such as job description creation, resume parsing, and candidate engagement, empowering recruiters and hiring managers to make data-driven hiring decisions and connect with top talent in personal, meaningful, and authentic ways.

With a conversational copilot like X+, creating job descriptions and parsing resumes with doc assist streamlines these tasks to a few clicks. Access to candidate profile summaries enables recruiters and hiring managers to expedite the applicant selection process while remaining aligned to make the best hiring decision. Talent acquisition is not just about identifying talent; it’s also about connecting in meaningful and authentic ways with candidates. X+ supports the development of content with GenAI built within the Phenom CMS to reposition content messaging for specific audiences and pull on-brand images, colors, and fonts that maintain a unified brand identity in moments. It can also be leveraged to create personalized candidate journeys through email and SMS communication. Tools like X+ tailor campaign messages that align with talents' career goals and nudge them to complete the application process. GenAI and X+ create content and experiences that speak directly to talent, ultimately improving engagement and response rates.

One example of how natural language models can benefit specific roles in the talent journey can be seen in sourcing roles. With GenAI, sourcers can perform candidate searches by conversationally asking X+ to find top candidates for the role, tell it the desired filters by location, skills, and professional history, and a pool of candidates is returned in moments. Recruiters can then take those talent pools and create personalized content through conversational AI, ultimately cutting hours off those tasks. GenAI's ability to rapidly analyze large candidate pools and create content that engages talent is accelerating the hiring process, removing friction from the hiring process, reducing time-to-hire, and saving money on recruiting efforts.

With GenAI available throughout the entire platform, X+ enhances talent acquisition team productivity by completing tasks such as:

Generating contextually relevant job descriptions based on role requirements, past ideal candidates, and current high-performing employees
Creating on-brand content and optimizing discoverability via search (SEO)
Offering a natural language search experience for candidates
Highlighting best-fit external and internal candidates for any open role
Writing and personalizing emails, SMS, WhatsApp messages, and campaigns for candidates
Scheduling, rescheduling, and canceling interviews using natural language
Developing individualized interview questions and guides
Publishing comprehensive interview feedback in real-time for decision-makers
Providing hiring teams with interview transcripts, candidate responses, summaries, and actionable insights
Interpreting notes and creating tasks for completion
Analyzing chatbot questions and generating appropriate responses
Scaling multilingual experiences
Recommending optimizations to hiring workflows

GenAI's Impact on Talent Management

GenAI isn’t just impacting the talent acquisition process; it's also transforming experiences for talent management teams, managers, and employees. HR gets better visibility into existing skills across the organization to strengthen workforce planning, while employees get better insight into opportunities for growth and development within the company.

Talent managers are tasked with developing their team members to evolve into their best professional selves. Without automation and intelligence, effectively nurturing a team of 10-20 employees or more becomes a staggering challenge – team leaders don’t always have enough time or resources to maintain a deep understanding backed with data on each employee's strengths and weaknesses. This is compounded by the reality that managers must manually combine those insights with actionable learning plans, a means to track progress, and the materials to help employees meet goals.

GenAI empowers team leaders with advanced skills data so they can more efficiently engage employees and make progress toward their development and retention goals. These insights unlock opportunities for managers to quickly identify strengths and weaknesses across teams and individuals, highlight areas for upskilling, and pinpoint future leaders.

X+, for example, will conversationally ask managers to identify top employees for a given role. GenAI then allows managers to take those insights, and create and assign personalized learning materials and development plans tailored to each employee's unique skills, career aspirations, and learning style – while tracking individual and team-level progress from a single dashboard. It can also be used to launch targeted training and development initiatives, ensuring employees remain adaptable and competitive in an ever-evolving business landscape.

For talent management, Phenom X+ automatically:

Provides performance insights across teams with next steps
Identifies succession planning opportunities for high-performing employees
Flags employee flight risks and offers prescriptive guidance
Detects skills gaps and surfaces upskilling and reskilling opportunities
Generates personalized emails and campaigns, as well as audience segments to foster development
Interprets and communicates organizational talent trends and ways to stay on pace

Stream On Demand: Meet the Next-GenAI & HR Tech Innovations

The Power of Specialized HR-Focused GenAI

GenAI can provide some fantastic results, especially for HR professionals. While many have turned to third-party tools like ChatGPT, Claude, and Gemini, some HR technology companies are beginning to build generative AI capabilities within their existing software and platforms. There are clear pros and cons for using each, but for GenAI to be truly effective, it needs to be trained based on specific context to develop an understanding of an organization's unique hiring, retention, and growth goals.

GenAI solutions built into existing talent experience platforms, like Phenom X+, deliver robust, context-aware results – so organizations can spend less time perfecting their prompts to get the output they're looking for. Phenom AI, for example, is trained with masked data and shaped by specific HR use cases, whether it's vertical-specific (like for healthcare), or situationally specific (like for frontline high-volume hiring scenarios). Phenom AI is also ontologically aware, using the provided data structure and context to deliver particular solutions at scale. As intelligence advances, LLM orchestration becomes the key for GenAI to progress, especially as particular LLMs become trained to perform specific functions in the talent lifecycle.

This enhanced context awareness and specialization enables GenAI models like X+ to be more informed co-pilots that create and support effective talent strategies, ultimately driving better talent acquisition and management outcomes for HR teams, candidates, and employees.

As HR continues to evolve, integrating specialized GenAI will be crucial in addressing the challenges faced by talent acquisition and management teams, creating more efficient processes, providing personalized experiences, and making data-driven decisions that lead to better outcomes.

GenAI Today: AI Agents to Achieve Greater Productivity

As technology advances exponentially, the realm of GenAI is no exception: the emergence of AI Agents marks a significant milestone in the evolution of human-machine collaboration. These intelligent assistants and copilots represent another advancement in GenAI technology, harnessing the power of multiple AI models working together to understand, reason, and rapidly complete complex tasks.

AI Agents collectively enhance the efficiency and effectiveness of the entire talent lifecycle, removing friction from manual tasks and augmenting workflows. This gives TA and TM teams more time to focus on strategic initiatives, while becoming a strategic business partner for managing human capital and resources.

By seamlessly integrating with existing workflows and systems, AI Agents redefine productivity across various industries, particularly human resources. As these sophisticated co-pilots work alongside humans, they automate time-consuming processes and provide valuable insights and recommendations, empowering professionals to focus on strategic initiatives and foster meaningful connections.

The arrival of AI agents has inspired the advancement of Phenom X+ with X+ Agents, which understand, reason, and rapidly complete tasks such as sourcing, identifying best-fit candidates, and fostering career pathing and employee development initiatives.

Rather than prompting GenAI to complete single tasks and repeating this to achieve a desired result, X+ Agents are powered by multiple GenAI models that run simultaneously to interact and guide each other, proactively revising the initial prompt. By working together in parallel, they understand, reason, and rapidly complete tasks, drastically reducing the time HR professionals spend using tools to deliver results.

This takes the productivity impact of GenAI for HR – specifically agents – to new levels. X+ Agents empower HR teams to reach new levels of efficiency by providing dynamic and complete results through natural language. Now, one prompt can lead to the completion of complex tasks that require multiple layers of coordination.

AI Agents’ Impact on Talent Acquisition

Talent acquisition teams are uncovering yet another new ally in X+ Agents. These innovative tools, exemplified by Phenom's X+ Source, reshape how professionals approach sourcing and recruitment, enhancing their capabilities and expanding their reach. X+ Agents serve as a catalyst, amplifying the skills of sourcers and recruiters while freeing them from time-consuming manual tasks. This shift enables teams to broaden their candidate pool, engage prospects more effectively, and drive unprecedented efficiencies throughout the hiring process. As we delve into the capabilities of X+ Source Agent, we'll uncover how this technology empowers talent professionals to augment their roles, boost productivity, and ultimately, secure premier talent in an increasingly competitive landscape.

For instance, X+ Agents can generate job descriptions, personalize email communication, and even conduct initial candidate screenings from a single prompt. This means TA teams and recruitment marketers can spend less time coordinating all those tasks, and more time on strategic initiatives.

In Phenom’s live events module, X+ Agents streamline complex recruitment events. With a single prompt, these AI-powered assistants can create and manage an entire event, significantly reducing manual effort and enhancing the candidate experience.

Here's an example of this in action. Imagine you need to organize a virtual networking event for radiology technicians in Boston. By leveraging X+ Agents, you can simply provide the following prompt:

"Create a virtual networking event for radiology technicians in Boston on November 15th next year. Generate a template with relevant imagery, recommend staffing targets from local universities, suggest appropriate booths and curated content, set up automated email outreach based on candidates' interests, incorporate screening questions and video interview prompts, and create personalized event lobbies for attendees. Set up AI-powered session summaries, automate post-event follow-ups, and generate an event metrics report. Optimize the event to achieve a 25% attendee-to-applicant conversion rate."

Here's what will happen:

Before the Event: X+ Agents handle tasks like generating a virtual template and recommending relevant content. They also set up automated email outreach to potential attendees based on their interests and surveys to screen candidates.

During the Event: The AI technology creates personalized event lobbies for each attendee based on their responses to pre-event screening questions. It also provides AI-powered session summaries, including relevant content and open positions, enhancing the candidate experience.

After the Event: X+ Agents automate post-event follow-ups, sending attendees personalized emails and SMS messages. Agents also generate a comprehensive event metrics report, providing valuable insights into the event's success.

By leveraging X+ Agents, recruiters, talent marketers, and TA teams can significantly reduce the time spent on manual tasks, ensuring they can focus on building meaningful connections and driving strategic initiatives that contribute to organizational success.

Tech Spotlight: X+ Source Agent

Let’s take a deeper look into how Phenom X+ Agents can take the same role as a sourcer and further augment productivity.

Today, a sourcer’s job begins with the manual task of searching for candidates in a Talent CRM or ATS, confirming each applicant aligns with job requirements, and manually contacting each one for next steps.

With the X+ Source Agent, sourcers can automate the creation of specific jobs and specific decision-making functions, such as pre-determined knock-out questions in the screening process. X+ Source can also short-list candidates based on their fit score (which identifies and scores talent based on predetermined preferences, such as location, work experience, and skill set).

X+ Source also learns and adapts, which allows it to reach out to talent segments on behalf of the recruiter or sourcer with specialized email campaigns in a professional voice and tone. It then develops the targeted campaign and outreach to engage talent, assess their skills, and provide a summary of assessments and interviews, accelerating the hiring decision-making process.

Recruiters can utilize X+ Source, our team has found that recruiters can expect up to:

50% efficiency gains when reviewing job requirements
83% time saved conducting outreach emails/calls
25% increase in matching best-fit candidates with personalized fit scores

X+ Source is just one example of a GenAI agent built to accelerate hiring. Additional agents include:

X+ Screening Agent: Enhances screening processes by creating flows that enable recruiters to screen candidates quickly and effectively against the needs of the role.
X+ Fit Score: Leverages rich context from every talent interaction, including screening workflows, to produce a fit score that improves prioritization and decision-making, as well as additional information curated from every candidate interaction with the hiring team.
Structured Interview Guides with X+: Provides onscreen guidance on necessary questions to ask, automated note-taking, and scorecard summaries at the end of each interview, enabling hiring team members to compare candidates equally.
X+ Ask Anything: Enables recruiters to ask questions about a candidate and have those answers added to the candidate profile.

AI Agents' Impact on Talent Management and Workforce Planning

Agents provide the same layered approach, drawing in context, domain expertise, learning/adaptation capabilities, and decision-making guidance for professional development, enabling people leaders to create workforce planning initiatives in moments.

Employee Relationship Management (ERM) is the system that holds all employee, new hire, and alumni data, which connects directly to the Talent CRM to provide insight into open internal jobs. AI can analyze this vast amount of data and promptly provide internal and external hiring suggestions to managers. X+ Workforce Planning Agent enhances GenAI's ability to support workforce planning by delivering intelligence that optimizes workforce plans based on hiring goals.

Let’s take a closer look at the X+ Workforce Planning agent and how it can help a VP of HR launch a new large-scale hiring initiative.

Tech Spotlight: X+ Workforce Planning Agent

Developing a strategic workforce plan to hire 100 new employees is a project that would typically take weeks to complete. With X+ Workforce Planning Agent, that same task can be done in moments. The agent provides conversational prompts to develop the plan by asking qualifying questions like “How many employees need to be hired?” From there, additional context can be provided by uploading and attaching documents with more details. X+ can take this unstructured data, develop a plan for the types of roles needed based on the criteria, and output a list of roles required to hire in seconds. The agent does not stop with the generation of the list; it also asks for ways to optimize the workforce plan around hiring goals such as speed, cost, and productivity.

X+ can then identify internal candidates from the organization, tapping into ERM data, further supporting internal mobility goals and retention efforts, while maintaining low hiring costs. Additionally, the agent identifies employees who may not be the best fit now, but can grow into the role. It enrolls them in learning courses to support their development and provides insights to the manager on where the employee is in their learning efforts.

Additional agents for talent management include:

X+ Employee Experience: Develops tailored career paths for employees, including curated educational courses and opportunities for mentorship and projects or gigs.
Frontline Worker Experience: Provides frontline workers with a mobile experience for onboarding guidance, career pathing recommendations, development courses, and 1:1 meetings with supervisors.
Performance Intelligence: Gives people managers a centralized location to schedule and manage 1:1 meetings with team members, as well as in-meeting coaching guidance and a co-pilot to ensure all topics are covered, auto-transcribing notes and providing summaries after each meeting.
X+ Workforce Intelligence — Retention: Shares insights into organizational health so teams can identify attrition concerns in real time. Ask X+ to drill into reasons why employees are leaving, from compensation to skill gaps.

How AI Agents Revolutionize Talent Marketing

Phenom Talent Experience Engine harnesses the power of X+ Agents to deliver unprecedented personalization and efficiency across talent acquisition and management functions by addressing the critical challenges of creating personalized content at scale and optimizing talent processes.

GenAI automates and enhances critical aspects of talent marketing, acquisition, and management lifecycles by providing:

Personalized Content at Scale: Rapidly generates personalized content such as landing pages, emails, and SMS messages to better attract, engage, and retain high-quality talent.
Intelligent Audience Segmentation: Automatically identifies high-performing, relevant audience segments for targeted outreach, allowing teams to focus on the most promising candidates and employees.
Automated Journey Building: Ensures consistent and relevant communication throughout the talent lifecycle by creating structured engagement plans for candidates, employees, and alumni.
Multi-Channel Outreach Optimization: Identifies the most effective communication channels and timing for publishing or sending content to maximize engagement and conversions.
Live Events Module: Simplifies event management and analysis by streamlining pre-event tasks, providing personalized event experiences, automating post-event follow ups, and tracking attendance and applicant conversion rates.
Talent Marketer Experience: Empowers talent marketers to craft hyper-personalized content and create unique journeys that drive engagement by providing a single experience to manage content, design campaigns, create on-brand video content, segment talent, and engage through the most effective channels.
Talent Leader Experience: Enables recruitment managers to get a comprehensive overview of their organization and insights into individual and team-wide performance by providing visibility into requisitions and candidate interactions, as well as detailed action plans based on hiring type.

Delivering highly personalized content and experiences throughout the talent journey – from initial outreach to employee development – significantly improves candidate quality, enhances overall experiences, and increases efficiency for talent professionals. This comprehensive approach leads to faster time-to-hire, strengthens employer branding, maintains high engagement, and supports effective talent management strategies.

Generative AI: Revolutionizing HR's Strategic Impact

The advent of Generative AI and Agents is redefining HR's role in organizational strategy. This transformative technology empowers HR leaders to shift from reactive decision-making to proactive strategy design, positioning them as key architects of business success.

Generative AI's power lies in its ability to process vast amounts of workforce data and produce nuanced, context-aware insights. With a single prompt, HR professionals can generate comprehensive talent acquisition, development, and retention strategies that align seamlessly with broader business objectives.

This AI-driven approach impacts organizations in four critical ways:

It empowers talent acquisition teams to achieve true productivity, ensuring they can attract, engage, and hire best-fit candidates quickly. By reducing the time it takes to create job descriptions and hiring events, identify best-fit candidates, and improve the overall candidate experience, HR teams can fill open roles faster and focus on building meaningful talent relationships.
It enhances predictive capabilities, allowing talent managers to anticipate skill gaps and talent needs before they become critical. By analyzing market trends, internal data, and industry forecasts, platforms like Phenom proactively help HR leaders prepare for future challenges.
It personalizes employee experiences at scale. Generative AI can craft individualized career paths, learning programs, and engagement strategies, fostering a more motivated and productive workforce while improving retention rates.
It elevates HR leaders’ strategic conversations with executive leadership. Armed with data-driven projections of talent pipelines and time-to-hire projections for critical roles, HR can now contribute more meaningfully to high-level business strategy discussions, from hiring expansion plans to organizational restructuring.

By harnessing Generative AI, HR is evolving from a support function to a strategic powerhouse, driving organizational success through informed, forward-thinking talent strategies. In today's rapidly changing business landscape, this AI-powered strategic approach isn't just an advantage — it's a necessity for staying competitive and resilient.

The Importance of Ethical AI

As Generative AI's capabilities for HR continue to expand, addressing ethical considerations becomes increasingly crucial. Phenom has developed a relevant, thoughtful, and practical approach to ethics in AI, guided by a set of core values that shape the development process of our technology. Let's explore Phenom's ethical AI framework and its application in talent acquisition and management.

Purpose-Driven Development: At the heart of Phenom's ethical AI approach is our mission to help a billion people find the right work. This purpose drives the development of safe, fair, and innovative AI models designed for global use. By empowering customers to harness AI to attract, engage, hire, grow, and retain top talent at scale, Phenom aims to impact the global workforce positively.

Proactive Bias Prevention and Fairness: Proactive bias prevention and fairness in AI in HR are crucial. Think of it as building a multi-layered safety net to catch potential issues before they become problems. This involves constant monitoring of AI data and outputs. But it's not just about observation, it's about leveraging science. By bringing together insights from industrial-organizational psychology, machine learning, and statistics, Phenom can create AI systems that are inherently fairer.

Human-in-the-Loop: Balancing AI and Human Decision-Making: The human-in-the-loop approach is paramount and central to developing an ethical AI framework. This methodology is built on a crucial principle: AI is not designed to replace human hiring decision-making or make autonomous decisions. Instead, Phenom's AI technology is developed to help humans make more informed and objective decisions throughout the hiring process.

This ensures that while AI helps employers find the right fit faster, it does so without undue influence on hiring decisions. Integrating AI as a supportive tool allows HR professionals to leverage advanced technology for efficiency and insights, while relying on human judgment for critical evaluations and final determinations. This balance reflects a commitment to empowering HR teams with AI that enhances, rather than replaces, human expertise.

Adaptive, Inclusive, and Explainable AI: In the evolving landscape of GenAI for HR, the technological focus is shifting toward AI models that are adaptive, inclusive, and explainable. These characteristics are crucial for ensuring that AI systems can work ethically across various job roles and industries, broaden the talent pools rather than narrow them, and provide clear rationales for their recommendations. This approach is essential in creating AI that assists employers in finding the right fit efficiently without unduly swaying hiring decisions. Organizations can harness AI's power by prioritizing these features while maintaining fairness and transparency in their recruitment processes.

Privacy, Security, and Regulatory Compliance: Protecting individual privacy rights and ensuring data security is paramount to maintaining an ethical approach to AI. This commitment extends to complying with relevant data protection and information security regulations, carefully managing the sharing of candidate Personal Identifiable Information (PII), and upholding privacy rights throughout the entire talent lifecycle. Adherence to local and international regulations, such as New York's Local Law 144, is crucial for maintaining ethical standards in AI-driven hiring processes. This comprehensive approach to compliance ensures that AI solutions remain ethically sound at both macro and micro levels, particularly in automated decision-making processes, fostering trust and integrity in AI-powered HR systems.

Discover Holistic GenAI Solutions for HR

GenAI and AI Agents are at the forefront of HR technology innovation, offering comprehensive, automated, and AI-powered solutions to reshape human productivity. With GenAI functionality woven throughout an HR platform, the impact it has on talent acquisition and management is immense, further redefining how teams hire and retain employees. The consequence of inaction is clear: organizations that fail to adopt this transformative technology risk falling behind.

GenAI and agents are here and are transforming the work life of every recruiter, hiring manager, candidate, and employee by offloading tasks to enhance the entire talent journey.

Ready to see GenAI for HR in action? Get a demo of the Phenom platform today.

Mike DeMarco