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Stream Customer Obsession Day 2024 On Demand

Explore best practices and lessons learned for navigating and maximizing your journey with Phenom.

Watch by Chapter

Phenom Customer Obsession Day - Chapter 1
The Evolution of Customer Care

Get a deeper look at the industry trends influencing service and support.

Customer Obsession Day - Chapter 2 - What to Expect When You're Expecting New HR Tech
What to Expect When Expecting New HR Tech

Discover the evolution of Phenom’s support teams, services, and packages.

Chapter 3 - Kick-off Lessons Learned: The Ugly, The Bad, The Good
Kick-off Lessons Learned

Discover best practices for getting started with Phenom.

Chapter 4 - The Who & What You Need for a Phenomenal Go-Live
Who & What You Need for a Phenomenal Go-Live

Learn how to structure your team to successfully support new HR tech.

Customer Obsession Day - Your First 90 Days & Beyond
Your First 90 Days & Beyond

Find out how to transition from implementation to support services without skipping a beat.

Customer Obsession Day - Chapter 6 - The Secret to Long-Term Support
The Secret to Long-Term Support Governance

Discover the most common troubleshooting tips from our technical support team.

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