Phenom Named a Visionary in 2025 Gartner® Magic Quadrant™ for Talent Acquisition (Recruiting) Suites

We are excited to announce that Phenom has been positioned as a Visionary in the 2025 Gartner® Magic Quadrant™ for Talent Acquisition (Recruiting) Suites. In our view, this recognition reflects our commitment to innovation and excellence in delivering a comprehensive Intelligent Talent Experience solution that meets the evolving hiring needs of organizations worldwide.

Aligned with the Future of Talent Acquisition

We believe our placement as a Visionary in this Magic Quadrant confirms that Phenom's platform and roadmap are aligned with the Gartner market definition and the future of Talent Acquisition (Recruiting) Suites. Gartner states that “By 2027, nearly all recruiting technology vendors will have embedded AI capabilities into their offerings,” in the 2025 Critical Capabilities for Talent Acquisition (Recruiting) Suites report.

As an applied AI company for HR, Phenom is obsessed with solving talent acquisition’s biggest challenges. At the heart of our innovation is a focus on the specific needs and use cases of different industries. We use automation and AI agents to create solutions for these challenges today and to prepare companies for the challenges of the future. Phenom will also create a prescriptive plan for organizations to get from their current state of maturity with AI and automation to their ideal future state for maximum productivity.

Positioned for Critical Capabilities

In the corresponding Critical Capabilities for Talent Acquisition (Recruiting) Suites, Phenom was ranked among the highest three vendors in three critical capability Use Cases – including extended Candidate Relationship Management (CRM) emphasis, extended Artificial Intelligence (AI) innovations, and High-Volume Hiring – with a #1 overall score in Extended CRM. We believe this scoring demonstrates our ability to meet present buyer demands and priorities as talent acquisition continues to transform.

Disruptive Innovation in Intelligence, Automation, and Experience

In alignment with Phenom’s placement as a Visionary, it is our understanding that Gartner has recognized Phenom for its commitment to innovation and its ability to adapt and deliver solutions as customer needs evolve over time.

Phenom recently doubled down on this dedication to producing phenomenal results for customers by announcing the world’s most advanced applied AI – which significantly reduces the lag between changing business strategies and HR execution. This approach is backed by purpose-built X+ agentic AI innovations that were designed to solve industry-specific hiring, development and retention challenges and reduce HR’s workload by 50%.

With its applied AI approach, Phenom meaningfully addresses the complex challenges faced by modern talent acquisition teams – powered by ontologies that connect people with the right work and help HR become more human.

Our Intelligent Talent Experience platform empowers the world’s largest, most complex organizations to deliver:

Hyper-personalization that Drives Conversion – Phenom Chatbot helps candidates find the right job faster with an AI-powered conversational chatbot that captures leads, surfaces best-fit opportunities, answers questions, and automates screening and scheduling 24/7.

At Franciscan Health, AI and automation enable recruiters to prioritize candidate engagement, relationship building, and hiring quality. The Phenom Chatbot alone contributed 1,000 additional annual hires, while their implementation of the broader Phenom platform resulted in a 14-day reduction in hiring timeline and $73M savings from decreased agency expenditure.
Powerful, Compelling Employer Branding – It engages job seekers with personalized experiences that reflect your employer brand. Powered by AI, candidates receive best-fit job recommendations and content that match their skills, interests, and geographic location to help them apply faster.

DHL Group consolidated 22 career sites across 28 languages to unify and elevate their employer brand while gaining 5X more quality job seekers a month and achieving a 40% faster time to hire.
Streamlined Sourcing and Recruitment – It creates an individualized experience for every candidate as they move through their own unique end-to-end talent journey across multiple channels.

Coles Group evolved how they do their volume hiring across their stores nationally. By integrating their SAP SuccessFactors ATS with Phenom, not only have they seen better-fit candidates, they cut their time to fill by 6 days, decreased their time to hire by 2 days, reduced advertising spend 50%, and have seen an uptick in candidates who identify as having a disability.
Fast, Frictionless Automation for Frontline – Our no-code automation engine enables highly customizable automated workflows for organizations to scale their hourly and frontline recruitment while maintaining quality and consistency throughout the process.

Waste Connections deployed Phenom High-Volume Hiring, scheduling 1,600+ interviews in just two weeks. One department achieved a 1:3 interview-to-offer ratio, while another division reduced time to hire by 10 days during their 8-week pilot. Recruiters reported both increased efficiency and satisfaction.
Voice Agents that Redefine Candidate Screening – A newly introduced agentic AI approach that cuts time to screen from days to hours by having an always-on voice agent that can field calls from candidates and screen them on the spot, effortlessly responding to natural language questions and comments.
Reducing Time to Productivity – Phenom elevates the talent lifecycle with onboarding that effectively integrates new hires into the company with the same level of sophistication and care afforded to candidates – bringing personalized content, community connections, and structured guidance to all employees.

Organizations using Phenom Onboarding have cut time from acceptance to clearance in half, accelerated background verification by 60%, reduced HR and IT manual tasks by 40%, and achieved 80% engagement with new hires.

A Preferred Partner for Enhanced CRM Capabilities

Our strength is in delivering specialized solutions that complement existing strategic partnerships with industry-leading ATS/HCM solutions. Phenom customers derive immense value from the certified integrations established with vendors such as SAP and Workday.

Phenom continues to invest in this approach of integrating into existing and preferred solutions, and has successfully implemented its solution for hundreds of global customers. Our proven track record integrating with complex IT environments includes seamless deployments with enterprise giants such as Circle K, Coles Group, Mastercard, Philip Morris International, UCB, and Waste Connections, among others — each requiring dozens of sophisticated integrations. We have established dedicated teams and formal, repeatable processes to maximize customer value realization.

Experience Applied AI Today to Prepare for the Tomorrow of Talent Acquisition

To see how Phenom’s innovations will transform how hiring happens for all, watch our virtual HR Innovation Showcase event on demand.

For a personalized conversation or demo, click here.

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner, Magic Quadrant for Talent Acquisition (Recruiting) Suites, Jackie Watrous, Hiten Sheth, Emi Chiba, Rania Stewart, 7 April 2025

Gartner, Critical Capabilities for Talent Acquisition (Recruiting) Suites, Jackie Watrous, Hiten Sheth, Emi Chiba, Rania Stewart, 7 April 2025

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John Harrington