Your First 90 Days & Beyond

Find out how to transition from implementation to support services without skipping a beat.

0:00: Hypercare 101 - featuring Ron Tumolo, Director, Global Customer Care
4:41: Global Customer Care Intro Meetings - featuring Sean James, Director, Global Customer Care
11:43: Success with a Phenom Customer
18:05: MSR FAQs - featuring Jim Rastogi-Wilson, Senior Director, Global Customer Care
44:15: MSR Convenience Changes & Growth - featuring Rakesh Nath, Director, Global Customer Care