The Secret to Long-Term Support Governance

Discover the most common troubleshooting tips from our technical support team.

0:00: AI-Powered CareBot - featuring Samirah Simms, Knowledge Lead, Global Customer Care
4:13: Success with a Phenom Customer
7:42: Troubleshooting 101 - ServiceHub - featuring Olga Stylianou, Technical Support Account Manager
12:17: Troubleshooting 101 - IX Apply & IX - featuring Keith Rodgers and Mairead Drake, Technical Support Account Managers
23:23: Troubleshooting 101 - Recruiter Experience - featuring Zsolt Gall, Technical Support Account Manager
27:41: Troubleshooting 101 - SSL Certification Tool - featuring Priyansha Saraf, Senior Technical Support Engineer
33:15: Troubleshooting 101 - Candidate Experience - featuring Durga Reddy Kurukuntla, Manager, Global Customer Care